The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. If you are experiencing problems with Comcast Xfinity, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Comcast Xfinity users affected:
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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 555 |
| Houston, TX | 376 |
| Washington, D.C., DC | 241 |
| Philadelphia, PA | 239 |
| Seattle, WA | 237 |
| Atlanta, GA | 212 |
| Denver, CO | 205 |
| San Francisco, CA | 147 |
| Sacramento, CA | 140 |
| Miami, FL | 139 |
| Indianapolis, IN | 139 |
| Orlando, FL | 135 |
| Boston, MA | 124 |
| Detroit, MI | 116 |
| Portland, OR | 110 |
| Minneapolis, MN | 106 |
| Brooklyn, NY | 96 |
| Oakland, CA | 91 |
| Jacksonville, FL | 91 |
| Salt Lake City, UT | 85 |
| Littleton, CO | 79 |
| Baltimore, MD | 78 |
| Pittsburgh, PA | 69 |
| Tampa, FL | 64 |
| New York City, NY | 60 |
| San Jose, CA | 60 |
| Tacoma, WA | 47 |
| Reno, NV | 46 |
| Saint Paul, MN | 39 |
| Fort Myers, FL | 38 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
yung yink (@yinkdc) reported @DiegoPlayzFN @symetrical @comcast shut me down nglngl
- Serena 🇭🇹 (@serenaacw) reported
Don’t get @AlticeUSA / @optimum they are literally the worst I’ve ever dealt with. You’ll be without cable for 3 weeks and they’ll tell you the best they can do is offer you $10 back as a credit. 🗑I wish @Xfinity was offered where I live, we never worried about service outages!
- Rose @ 5.5 Spoilers (@highwindrose) reported
comcast needs to get their **** together, theres ANOTHER outage at the same junction they "repaired" LAST NIGHT
- One Trill Being (@OTBKey) reported
My entire Saturday gone. I've talked to 5 different people in the last 24 hours. None with any knowledge of what was going on with my account. @Xfinity The WORST "customer service" experience I have EVER had. HANDS DOWN #WaiveTheCancellationFee #WhereIsMyRefund
- Rose @ 5.5 Spoilers (@highwindrose) reported
jesus ******* christ i am so goddamn sick of comcast ****
- colleen (@weensb) reported
@ashanyx @ATT do u guys have xfinity out there bc i was having issues with one company when i first moved and switched and it was like instant service, cheaper, and with 2 moves was set up in minutes as soon as i plugged my box in. literally seamless
- Nick🍵 (@Nick_TE4) reported
@comcast Wow this is crazy you can do this and my internet will still cut out randomly !!!!
- Travis Engebretsen (@TravEngebretsen) reported
@pitdesi Adidas: ADI DASslerNabisco: NAtional BIScuit COmpanyComcast: Can’t Operate Machine, Crappy Awful Service and Technology
- Jonathan Quist (@JonathanQuist) reported
@BlueKrampus @UltraKetoFatMan @KPMoore8 I don't have Comcast, but when I looked into it that was part of the terms of service. They didn't hack into anything, they own the equipment.
- ☆H ä v ö k☆ (@AsiaMPL) reported
Not me sitting on the damn phone IN SILENCE with an Xfinity rep. We just listening to each other breathe.
- Jeb Hoge (@Jeb_Hoge) reported
@comcastcares Why does the @disneyplus app not work on X1? I just swapped out our old X1 in hopes that it was just a specific device issue but the replacement doesn't work either. All of the other apps work fine.
- Intricate Zebra 🦓 (@intricate_zebra) reported
@mikevorel The delay between you and P12 network on Xfinity is about 25 seconds
- C.Rare (@C_RR_) reported
Bro I’m gonna fight Comcast. They sold me on my bill being $121 then it was magicallly $131 now it’s ******* $147. What the actual ****
- . (@nishcurvedyouu) reported
How tf my wifi went from 9.99 a month to a 483.63 balance ..... @Xfinity come pick up y’all ****** equipment 😭 NOWWWW !!!!!! Before I blow y’all **** up .
- Yung Buck (@Kahlibty) reported
@Xfinity wtf is up with your service. Outages every week is starting to get tiring seriously. Mid day on a Saturday. Dawg
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